Salinas Valley Dental Care offers a text messaging program to communicate with our patients about review requests, appointment information, and occasional marketing messages. This policy describes how we collect, use, and protect your information in connection with our text messaging program.
When you opt in to our text messaging program, we collect your mobile phone number, opt-in consent status, and records of messages sent and received. This information is used solely to operate and manage our messaging program.
We use your mobile phone number to send you text messages related to: • Review requests following your visit • Appointment reminders and confirmations • Occasional marketing or promotional messages about our practice and services
Message frequency may vary. Standard message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a final confirmation message and will no longer receive text messages from this program. You may also opt out by contacting our office directly at (831) 424-1535.
If you need assistance or have questions about our text messaging program, reply HELP to any message you receive from us, or contact our office at (831) 424-1535.
We will not sell, rent, or share your mobile phone number or any information collected through our text messaging program with third parties for their promotional or marketing purposes. Your mobile information will only be shared with our messaging service provider as necessary to deliver messages to you.
We retain your phone number and opt-in consent records for as long as you remain opted in to our messaging program and for a reasonable period thereafter to comply with legal and regulatory requirements. Message history is retained for operational and compliance purposes.
Consent to receive text messages is not a condition of purchase of any goods or services. You may choose not to participate in our messaging program and still receive care at our practice.
If you have questions about this privacy policy or our text messaging program, please contact us at (831) 424-1535.
